Soll's Privacy Policy
Effective Date: March 28, 2025
1. Introduction
Soll ("we," "us," or "our") operates an AI-powered chat application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By accessing or using Soll, you agree to this Privacy Policy.
2. Information We Collect
2.1 Information You Provide
- Account Information: Username, email address, password
- Profile Data: Profile picture, bio, preferences
- Chat Content: Messages, images, and other content you send through our chat service
- Contact Information: When you invite others to use Soll
2.2 Information Collected Automatically
- Usage Data: Chat frequency, duration, features used
- Device Information: Device type, OS version, unique device identifiers
- Log Data: IP address, browser type, pages visited
- Cookies: Small data files stored on your device (you can disable through browser settings)
2.3 AI Processing Data
- Conversation Data: Chat history used to improve AI responses
- Behavioral Patterns: Interaction patterns to personalize your experience
3. How We Use Your Information
We use collected information to:
- Provide and maintain our chat service
- Improve and personalize AI chat functionality
- Develop new features and services
- Prevent fraud and ensure security
- Communicate with you about service updates
- Comply with legal obligations
4. Data Sharing and Disclosure
We may share information with:
- Service Providers: Third parties assisting with operations (data processing, analytics)
- Legal Requirements: When required by law or to protect rights
- Business Transfers: In case of merger, acquisition, or asset sale
We do not sell your personal data to third parties.
5. Data Retention
We retain your information:
- As long as your account is active
- As necessary to provide services
- To comply with legal obligations
- To resolve disputes
- To enforce our agreements
You may request deletion of your data by contacting us.
6. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access your personal data
- Request correction of inaccurate data
- Delete your personal data
- Restrict or object to processing
- Data portability
- Withdraw consent (where applicable)
To exercise these rights, contact us at [support email].
7. Security Measures
We implement appropriate technical and organizational measures including:
- Encryption of data in transit
- Secure storage protocols
- Regular security audits
- Access controls
However, no system is 100% secure - we cannot guarantee absolute security.
8. International Data Transfers
Your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers.
9. Children's Privacy
Soll is not intended for users under 18. We do not knowingly collect data from children. If we discover such collection, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes through:
- In-app notifications
- Updated "Last Updated" date
Your continued use constitutes acceptance of changes.
11. Contact Us
For privacy-related inquiries, please contact:
Email: [Your support email]